CPQ Maintenance - What it is and why it matters The Maintenance of a CPQ Solution can take up considerable time and resources and so it is important to understand what CPQ Maintenance is and what should be considered before any CPQ Solution is selected. Let us start by looking at what CPQ Maintenance includes. [...]
All 2018 Podcast Episodes Previous 2017 CPQ Podcast Episodes Listen to one of our 2017 Interviews (20 Interviews) You can also listen on
CPQ Outlook 2018 As in the last two years I am providing my expectations about where I think the CPQ (Configure-Price-Quote) and QTC (Quote-to-Cash) market will go in 2018. While 2017 was an interesting year with lots of interesting events like Forrester issued the Wave Report for CPQ Vendavo acquired Endeavor CPQ HGGC expanded their [...]
Conclusions for improving the Quote-to-Cash Process In the previous four Blog Posts we went into some detail by looking at The interactions of CPQ (Configure-Price-Quote), QTC (Quote-to-Cash) and ERP (Enterprise Resource Planning) / Order Management Solutions IT Considerations when an end-to-end QTC Solution is designed Segmenting Solutions that improve the QTC Process Successfully selecting a [...]
Successfully selecting your Front Office (CPQ/QTC) Solution By now you know the general capabilities of the Front Office and Back Office Systems from my first Blog Post . We also looked at Integration Considerations between Front Office and Back Office Systems in the second Blog Post and we segmented Solutions that improve the Quote-to-Cash Process in the [...]
Segmenting Solutions that improve the Quote-to-Cash Process In the first Blog Post of this Series I provided an overview of the different Quote-to-Cash Process Steps and the capabilities that the Front Office and Back Office Systems offer. In the second Blog Post we looked at key considerations for a seamless flow of business information between Front Office [...]
IT Considerations when designing an end-to-end QTC Solution In the first Blog Post of this Series I provided an overview of the different Front Office and Back Office Process Flows and the capabilities that these Systems offer. In this Blog Post we will look at key considerations for a seamless flow of business information between [...]
Considering the interactions of CPQ, QTC and Order Management Solutions As Configure-Price-Quote (CPQ) Vendors provide more capabilities that go beyond the traditional confines of CPQ it makes sense to take a closer look at the processes and capabilities covered by CPQ, Quote-to-Cash (QTC) and Order Management/Enterprise Resource Planning (ERP) Solutions. The objective is to start [...]
Dreamforce 2017 – CPQ Impressions Dreamforce is big and I mean really big! There are lots of people everywhere and I had to run quite a bit between the Moscone Center and the different Hotels where I had most of my meetings. The area around the Moscone Center reminded me personally of a Theme Park, [...]
Is It Easy for your Customers to do Business With You? Most people intuitively know that quick and efficient responses to customer requests increase the chances of satisfied customers who will come back for more business. The question is why is it so difficult to actually deliver quick and efficient responses to customers? Amazon can [...]
